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This declaration explains what information and data is collected and evaluated by Flughafen Zürich AG (referred to below as "Zurich Airport"), how this information is used and to whom it is made available. Zurich Airport processes data in accordance with all applicable legislation in general, and Swiss data-protection regulations in particular.
Personal data is defined as information that relates to a particular or definable person or legal entity (i.e. their name, telephone number and e-mail address). However, this does not apply to information that cannot be readily attributed to one or more people. In principle, no personal data is collected when somebody visits or uses the Zurich Airport web site or mobile application. This is only done where needed for the provision of services offered, for orders or participation in competitions, surveys and the like, or if you contact us using a contact form or register as a user. You are asked only for information that is relevant to a specific situation. Any personal data that you provide is collected and used by Zurich Airport exclusively for these purposes. Zurich Airport may use personal data for marketing purposes (e.g. mailing the newsletter). The user can unsubscribe from advertising at any time. We would like to assure you that we do not forward, transfer or sell your personal data to third parties except where necessary for the fulfilment of a contract that you have concluded with Zurich Airport, or with your express approval. However, we reserve the right to disclose data where we are legally obliged to do so (e.g. on account of illegal activity). The Zurich Airport web site and mobile application contain links to offerings by third-party vendors. Although care is taken to select only vendors of the highest quality, Zurich Airport has no influence over how these vendors use the personal data collected on their own web sites. Therefore Zurich Airport is not responsible for the protection of data by third-party vendors linking to this web site or mobile application.
By setting up a user profile you enable Zurich Airport to communicate with you by e-mail, via messages published on the websites or apps or via resources available as part of the services, including push messages. This service is used for messages in connection with your favourite flights and trips and for information related to airport services. With your consent, Zurich Airport can send push messages or alerts to your mobile device via services such as Apple Push Notification Service, Google CD2M and Cloud Messaging, etc. These push messages are standard functions of the respective operating systems and can be changed and deactivated in the settings.
When using the Zurich Airport web site or mobile application, specific non-personal information is collected automatically and stored in log files. This information includes Internet protocol addresses (IP addresses), the type of browser being used, the Internet service provider (ISP), recently visited pages, the date and time as well as clickstream data. This information cannot be used to make inferences about individual people and is used by us to optimise our web site and mobile application, analyse trends and improve our offerings. Zurich Airport does not use this information to target its web site or mobile application users for sales or marketing purposes. This information is not linked to personal data.
Cookies and other technologies
Zurich Airport's website uses social plugins from the following social network sites:
•facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook")
•twitter.com, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”)
The plugins can be identified by each of their logos (for Facebook see https://developers.facebook.com/docs/plugins/ and for Twitter see https://dev.twitter.com/docs/intents). The social plugins connect your browser to the servers of the social networks (Facebook/Twitter) and transmit specific data to them (in particular your IP address, your Facebook/Twitter address if you are logged in to Facebook and/or Twitter, as well as information about which Internet sites you visit). As soon as your information is transmitted it is retained and used by Facebook/Twitter in accordance with their data protection policies. If you would not like the social networks to connect your search behaviour on our website with your Facebook or Twitter accounts, please log out of the social networks before you visit our website or mobile application. For detailed information from Facebook/Twitter about their Internet sites with a social plugin and about the use of data, please refer to their websites (see https://www.facebook.com/ and/or https://twitter.com/).
Declaration of consent
In using this web site or mobile application you consent to the aforementioned use of the data collected on you for the purposes named above. If you do not agree, please refrain from accessing Zurich Airport's website.
Zurich Airport has put in place technical and organisational measures to protect all data against unauthorised access, misuse or loss. Zurich Airport operates secure data networks that conform to relevant applicable technical standards.
Right to information
Anyone whose personal data is collected has the right to demand information about what data is being processed. This means that you have the right to demand the correction or deletion of collected data at any time, subject to applicable legal record-keeping requirements.
Changes to this data-protection declaration
Zurich Airport reserves the right to adapt its data-protection regulations at any time in line with new or changing requirements. In doing so, the data-protection principles are continuously adapted to reflect data protection and security developments. Only the data-protection declaration as amended and published on this web site and mobile application applies.
Zurich Airport, 2016
Disclaimer of warranties and liability
All information on the Flughafen Zürich AG website and mobile application, particularly price information and arrival and departure times, is prepared with the utmost care and provided for general information purposes only. Flughafen Zürich AG does not guarantee the completeness, correctness, topicality or accuracy of the information on this website and mobile application and shall not be liable for any direct or indirect loss or damage arising from the use of information or documents found on them. Furthermore, Flughafen Zürich AG expressly disclaims all liability for the publication of incorrect information or delays in correcting that information in connection with technical disruptions or misuse of the connection.
This website and mobile application contains third-party information offerings and hyperlinks to third-party websites. Flughafen Zürich AG has no influence over the content or offerings of those websites and therefore also disclaims all liability for their design, content and offerings. Liability for those offerings and websites rests solely with the operators and providers in question. Unless there is an indication that the law has been breached, Flughafen Zürich AG is unable to check those websites and offerings. Such offerings and websites are used at the user’s own risk. A third-party provider requires the written consent of Flughafen Zürich AG before placing a link to this website or mobile application or showing this website in a frame.
Flughafen Zürich AG maintains this website or mobile application for general information purposes only. When users access this website, Flughafen Zürich AG does not enter into any contractual relationship with them. The tools published do not constitute a request for a quotation nor an offer unless this has been expressly stipulated to the contrary. If any of the options available to users are subject to terms that differ from those referred to here, this will be pointed out to users at the appropriate point. Flughafen Zürich AG is entitled to change, delete or add to the content of this website or mobile application at any time, for any reason and without giving prior notice. Although Flughafen Zürich AG does all it can to keep this website and mobile application free of viruses, the company cannot guarantee that no virus or other harmful component will be transmitted. Flughafen Zürich AG brings your attention to the fact that data transmission via e-mail is not encrypted. This also applies to the various forms on this website and mobile application. E-mails may be read, changed, intercepted or redirected to other addresses by unauthorised persons. Confidentiality is not guaranteed. If you communicate with Flughafen Zürich AG by e-mail, you give us permission to contact you via e-mail as well. Flughafen Zürich AG does not assume any liability for data protection violations or damage which result from the fact that sent/received e-mails cannot be read in a timely manner or be acknowledged and/or handled correctly, as e-mail communications can be disrupted for technical or other reasons, or manipulated by unauthorised persons.
Copyrights and other intellectual property rights
The content of this website and mobile application is the property of Flughafen Zürich AG and protected by intellectual property rights. It is prohibited to reproduce or use photographs, images, cards, text, database extracts, graphic design elements or generally any of the elements published on this website or mobile application without the prior written consent of the owner of that content, unless for personal, private or non-commercial use as permitted by copyright. A breach of this provision is a breach of copyright and may lead to prosecution under civil or criminal law.
Applicable law and place of jurisdiction
All matters regarding the use of this website and mobile application shall be governed by substantive Swiss law. In the event of a legal dispute between the users of this site or mobile application and Flughafen Zürich AG, the place where Flughafen Zürich AG has its registered office (Zurich) shall be regarded as having been agreed as the sole place of jurisdiction. However, Flughafen Zürich AG reserves the right to take legal action at the user’s general place of jurisdiction.
This disclaimer is part of the Flughafen Zürich AG website and mobile application offering. Should part of it conflict with the applicable legal framework, the content and legal validity of the other provisions shall not be affected.
Zurich Airport, 2016
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